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Shipping Rates and Policies

The palm trees will be shipped via the least expensive option to the consumer. Palm trees will be dug, shrink wrapped, and shipped the same day.

We fill the truck full to lessen the shipping costs, therefore it may take slightly longer for your tropical plants to arrive. Most orders will be shipped in 7-10 business days. Although some orders could take from 2-6 weeks. The quality and value will be worth the wait.

We reserve the right to clean the plant of excess dirt, leaves or excess matter to lessen the weight. In the matter of a container plant we may knock off loose dirt from the root ball to fit in a smaller container. We also reserve the right to send a smaller version or substitute a different size or species of the plant material if it is unavailable or is too expensive to ship. In the event of an item costing more than the described amount of shipping costs we will ship a smaller plant or add an additional shipping charge. In the event that the customer does not specify their choice in the matter of paying an additional cost we will substitute a different size. No refunds or returns. If there is a reason for an exchange, it will be at the customer's expense. Please call for more information.

Please Contact Us with any additional questions. If there are not any inquiries orders will be considred satisfactory at the time of payment. Thank you!

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